- To roll back an Approved or Declined Request: In the Requests folder of the Organizer, highlight or open the Request.
- From the Request menu, choose Action > Rollback to Pending . You are prompted to confirm your intentions.
- Click Yes . If GIFTS cannot roll back the Request, you are informed by a message. Otherwise, you are informed that the Request has been rolled back to Pending.
- Change the Request Type, as needed.
- As appropriate, re-approve or re-decline the Request.
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