Error: Unable to open or create tempfiles xxxx, error 13 354 when trying to open FIMS

Error: Unable to open or create ..\tempfiles\xxxx, error 13 (354) comes up when trying to open FIMS.
1. This error is typically caused by the NPO folder not having the proper sharing rights.
 
a. Right click on the NPO folder and click on Sharing and Security (or access Sharing through Properties).
b. Select Share this folder.
c. Then click on Permissions and make sure Everyone has Allow checked for all actions (Full Control, Change, Read). For security reasons, you may want to add the domain active directory group that the users are in and give rights to that group or you can explicitly add the user name and give full rights to the user rather than granting the Everyone group rights.


2. It can sometimes be caused by not being able to write the temp folder:
 
a. Go to npo\found\ConfigFiles
b. Create a copy of the current 'WFOUND.PF' and name the copy for example 'WFOUND-WS.PF'  (WS is for workstation). Do not re-name the WFOUND.PF, just copy it and edit the copy.
c. Edit the new 'WFOUND-WS.PF' in notepad and edit this line, for example like this:
 
-T    N:\found\tempfiles           #temp files directory
 
Basically what you are doing is using the absolute temp file path rather than the relative path.
 
 
d. Edit the FIMS shortcut on the workstation to use the 'WFOUND-WS.PF' rather than the out of box 'WFOUND.PF'.

 

Environment

 FIMS

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.