My Site Does Not Work When I Embed it in an iFrame sites display in iframe with the following error message: "Your browser is not configured to support cookies. In order to access this online application form, you must adjust your browser settings to allow cookies."  Due to their supported security standards, Internet Explorer and Safari browsers may block cookies of websites embedded in iframes. No issues have been reported with Chrome or Firefox, however not all applicants are familiar with Chrome or Firefox. It is recommended to follow the steps below to resolve this behavior if encountered.
Instead of iframe, it is recommended to use custom HTML header, footer, left and right panel content to frame the form.

Custom HTML content can be loaded in IGAM by taking the following steps:
1) In the IGAM module, Tools menu > Preferences
2) Click Options under Applicant/Grantee View
3) Click Edit to make changes
4) Click the Graphics tab, then the HTML button at bottom left
5) Here, you may browse to your Header/Footer/Other HTML files that you wish to upload in order to frame your site  

Please be advised that use of iframe will not be supported by MicroEdge and that following the above steps is the best means to resolve the issue.



Was this article helpful?