- Browse to the GIFTS folder.
- Look for Empty.xls .
- Double click to open the file with Excel 2010. If the window in Excel 2010 indicates it is in protected view, click the Enable Editing button on top.
- Save the file.
- In MS Excel 2010 go to File > Options > Trust Center > Trust File Settings.
- Change the options to Open File in Protected Mode and Allow Editing (Bottom section).
- Click OK to save your settings. Exit MS Excel.