Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.

To globally changing write-offs:

  1. Create a Gift query of the write-offs that need to be changed.
  2. Using this Gift query, globally change the write off date by changing the gift date.

    Note: The write-off date is considered a gift date, so globally changing the gift date on the query of write-offs will change the write-off date.
This may generate exceptions if the Starting On Date is less than the gift date.  This is not allowed and those Write-Offs will need to be modified manually.
It is not possible to update an existing write-off using Import.

To change a single write-off:

  1. Open the gift that was written off
  2. From the Gift Menu, select View Write Offs 
  3. Open the write-off and edit the date
  4. Click Save and close