When trying to find User Options, users are seeing it grayed out and are unable to click on it. Users may also not be able to find it at all on menus.
1. In Administration, click Set up system security or Security 2. Highlight the User and click Open 3. Mark the User can change User Options checkbox 4. Save and close the User 5. Have affected User exit and sign out and log back in for the change to take effect