For The Raiser's Edge 7, The Financial Edge, and other version 7 Blackbaud software, the Crystal Reports for Blackbaud installation is on a separate installation CD or Installation File. To install Crystal Reports:
- Disable any anti-virus protection programs.
- Insert the update or installation CD into the CD-ROM or if provided a ZIP file, unzip the file
- Click Start, Run.
- Browse to the SETUP.EXE on the CD or in the directory where Crystal Reports was unzipped.
- Follow the prompts to install.
Please contact Support to receive a Crystal Reports CD or to have the install files placed in your FTP folder for download (Crystal Reports is not available for download from the Blackbaud website).
Note: If files are downloaded from the FTP, they must be run locally on the workstation, rather than from an external storage device,