What are support's hours of operation?

What time does Customer Support open and close? Is Support open on holidays? When can I contact Support for help?

Article Number: 37675

Products:

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Regular hours for support are Monday through Friday from 8:30 a.m. to 8:00 p.m.ET.

Our U.S. offices are closed on the following holidays:

New Year’s Day, January 1*
Martin Luther King, Jr. Day (third Monday in January)
Presidents’ Day (third Monday in February)
Memorial Day (last Monday in May)
Independence Day, July 4 *
Labor Day (first Monday in September)
Thanksgiving Day (fourth Thursday in November)
Day after Thanksgiving (fourth Friday in November)
Christmas Day, December 25**If the holiday falls on a Saturday, we are closed the preceding Friday; if it falls on a Sunday, we are closed the following Monday. In addition, we close at 3:00 p.m. ET the days before Thanksgiving, Christmas Eve, and New Year’s Eve

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