Error: Appeal [appeal name] cannot be deleted because it is present in one or more gift records when deleting an appeal

Error: Appeal [appeal name] cannot be deleted because it is present in one or more gift records

Try each of the following steps in order until the issue is resolved:

 
           
    • On the Criteria tab, select Appeals, Appeal ID equals [appeal to delete].
     

       
    • On the Criteria tab, select Assigned Appeal, Appeal ID equals [appeal to delete].
     

       
    • On the Criteria tab, select:



      Adjustments, Gift Adjustment Appeals, Appeal ID equals [appeal to delete]

      OR Amendments, Previous Appeals, Appeal ID equals [appeal to delete]


       
     
    • If an adjustment is found, the appeal cannot be deleted from The Raiser's Edge unless the adjustment is removed.
      • If the gift is unposted, delete the adjustment and make the appropriate changes to the gift itself. For example, if the amount was changed on the Adjustments tab, remove the adjustment and change the amount on the Gift tab.
       
      • If the gift is posted, delete the gift with the adjustment and re-add the gift with the correct information. Note: Consult your accounting department before deleting the gift if you post to General Ledger to determine if this would cause problems in the accounting program.
       
      • Another option is to inactivate the appeal so that it is no longer available when entering gifts rather than deleting it.




       

      Environment

       Duplicated in version 7.80.1122.33

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