Note: Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup solution.

Download and run each of the following plug-ins. They can be run in any order. You can either run both of the plug-ins and then search for the constituent, or you can try searching for the constituent after running each plug-in. If the constituent is found, the other plug-in does not need to be run.