If the payment has posted to the GL:
  1. Open the pledge payment to adjust
  2. Select Gift, Adjust from the menu bar
  3. Confirm that all information on the pledge payment is correct
  4. Select the Payment Applications tab
  5. Unmark the installment shown
  6. Click Load pledges from
  7. Browse for and select the constituent who has the correct pledge
  8. Mark the pledge to which the pledge payment should be applied
  9. Click Auto-distribute
  10. Click Save

If the payment has not posted to the GL:

  1. Open the pledge payment to adjust
  2. Select Gift, Apply to pledge from the menu bar
  3. Unmark the installment shown
  4. Click Load pledges from
  5. Browse for and select the constituent who has the correct pledge
  6. Mark the pledge to which the pledge payment should be applied
  7. Enter the payment amount in Amount Applied
  8. Click OK
  9. Click Save and close