Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.
  1. In your CSV file, put all address lines into one field
  2. Use /n to denote the separate address lines and ensure that there are no spaces before or after the /n

For example, importing the following address:
123 Main Street/nApt. B

Results in the following:
123 Main Street  
Apt. B

Use this header record:

123 Main Street/nApt. BCharlestonSC29414
Note: According to the U.S. Postal Service's Postal Addressing Standards (PDF 736K), for "secondary address unit designators, such as APARTMENT or SUITE ... the preferred location is at the end of the Delivery Address Line." In cases where this is not possible, secondary address information should appear immediately above the delivery address line in the address block.

Note: The symbol for a carriage return <CR> cannot be used in The Raiser's Edge to replace the /n.