• Verify Excel XP or 2003 is installed. Excel 2000 and 2007 are not compatible with The Information Edge.
    • Verify that the user has permissions to access the pivot table
    • Verify that Internet Explorer is on version 5.0 or higher
    • In Internet Explorer confirm scripting is enabled
      1. Select Tools, Internet Options from menu bar
      2. Select the Security tab
      3. Click Custom Level
      4. Mark the Enabled checkbox under Script ActiveX controls safe for Scripting
    • Download and install Office XP Web Components