1. Open the appropriate constituent record
2. Select the Addressees/Salutations tab
3. Ensure that the addressee/salutations listed are correct
4. Open the appropriate report
5. Select the Format tab
6. Go through each of the Name Formats on the left side: Constituent, Individual; Constituent, Organization; Solicitor, Individual; and Solicitor, Organization. (In version 6. it is listed under Addressee on the Format tab.)
7. Ensure that the appropriate addressee/salutations are selected