Only charges the Payer is responsible for are automatically displayed or applied.

To apply to different charges:

  1. Open the Payment and select the Student Billing Detail tab.
  2. Click Add/Edit Applications.
  3. Click Select Additional Charges or Invoices.
  4. Search for charge to which to apply the payment and click Open.
  5. Click the Apply? checkbox.
  6. Click Save Applications.
  7. Click Save and Close.

If charges the payer is responsible for do not show as available or the application does not save:

  1. Open the charge that is affected.
  2. Click the Payments/Credits tab.
  3. Click the drop-down to the right of Add/Edit applications.
  4. Select Unapply All and Distribute Evenly to Current Payers.
  5. Save and close the charge.
  6. Re-open the charge and click the Payments/Credits tab.
  7. Select Add/Edit Applications.
  8. In the Apply? Checkbox, mark the payments and credits to be applied to the charge.
  9. Click Save and Close on the Available Payments/Credits screen.
  10. Save and close the charge.

If this does not resolve the issue, run the SB Correct Balances utility