This can occur because: 

  • The incorrect debit account, credit account, or interfund entry is selected.
  • An unnecessary interfund entry is present on the record.
  • The Account or Interfund is not being recognized in The Raiser's Edge.
  • The Interfund Entry has not been configured for that Account Distribution.

Try each of the following steps in order until the issue is resolved: 
  1. On the GL Distribution tab of the fund, ensure the correct and valid debit account, credit account, and interfund entries are selected for each gift type.
  2. If the credit and debit account numbers are the same for a specific gift type, remove the Interfund entry from that row.
  3. Run the Update Accounts Plug-in from The Financial Edge.
  4. Ensure the Interfund is configured appropriately in The Raiser's Edge