File was linked to a constituent record through the Media tab.

Possible causes:

  • Linked document was moved
  • A firewall is blocking access to the linked file

If the linked file was moved to a new location, manually move it back to the original location


If multiple documents have been moved to new location or server:
Download and run Update Linked Media plug-in



If the linked file was not moved, consult with your IT professional or firewall vendor to adjust the firewall settings.