Error: The specified Event could not be found. The specified has either been deleted or you do not have rights to view it when linking a gift to an event

Error: The specified event could not be found. The specified event has either been deleted or you do not have rights to view it.
We resolved this issue in version 7.85.5026. Download the latest version from our website.

note: Ensure you are entering the event correct based on the User Option Settings:
     
    • Select Tools, User options from the menu.
     
    • Select the Records tab.
     
    • Highlight Events on the left side.

    4
    • If the Event Format dropdown is set to Event name, search using the event's name. If it is set to Event ID, search using the event ID.
     

    Alternative solution:


    Recreate the gift batch

    If this is still an issue:

     
       

      Environment

       Duplicated in version 7.83.1622.2

      Was this article helpful?


      Thanks for your feedback! Did this solve your issue?

      Comments (optional):


      Thanks for your feedback!
      We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
      We’re sorry to hear that. Please tell us why.

       I don't like how this works.

       The answer is confusing.

       The answer didn't match what I was searching for.

      Additional Comments (optional):


      Thanks for your feedback! If you need assistance, click Chat with Support below.
      Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
      Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
      Thanks for letting us know. We'll work on updating the search engine to return more relevant results.