- Select Config, Membership Categories
- Open the membership category that should be dropped
- Select the Renewal Information tab
- Make sure that something is entered for the “Drop this membership after being lapsed for XX days” option. If nothing is entered for number of days, months, etc. the membership is not considered eligible for dropping and won't be dropped.
- Ensure that memberships meet the Dropped Lapsed Members parameters
Connect and collaborate with fellow Blackbaud users.