Error: This record is currently opened by user [User Name] on machine [Machine Name]. You will not be able to save changes when accessing any module

Error: This record is currently opened by user [User Name] on machine [Machine Name]. You will not be able to save changes.

Article Number: 38702

Products:

Try each of the following steps in order until the error is resolved:

Restart the database engine on the data server
Restart the data server and the Citrix server

Note: If you need help with this, contact an IT professional.

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