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Error: This record is currently opened by user [User Name] on machine [Machine Name]. You will not be able to save changes when accessing any module
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Error: This record is currently opened by user [User Name] on machine [Machine Name]. You will not be able to save changes.
Article Number:
38702
Products:
Raiser_s_Edge_RE
Try each of the following steps in order until the error is resolved:
Restart the database engine on the data server
Restart the data server and the Citrix server
Note:
If you need help with this, contact an IT professional.
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