To find the Database name (i.e. Alias)

  1. Open the Blackbaud Management Console and expand the Databases menu for the product
  2. The beginning of the database line is the database name

    For example, if the line reads:

      Then the Database name is FE_SAMPLE

    To find the Server name (i.e. database engine name)

    1. Open the Blackbaud Management Console
    2. Highlight Servers under Installed Products
    3. The Server is listed for each product

    Tree view that shows the Databases folder. The names of the databases, FE_SampleData and RE_SampleData are circled. It also shows the Servers folder. The server names are circled.

    Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.