Projects and account numbers are missing

When new projects, credit account numbers, or debit account numbers are added in the General Ledger, or when changes are made to projects, credit account numbers, or debit account numbers, they will not automatically appear on the General Ledger tab in Fund records in The Raiser's Edge. This solution explains how to update GL accounts.

Article Number: 38782

Products:

Raiser_s_Edge_RE

If projects, credit account numbers, or debit account numbers are missing, try each of the following steps in order until the issue is resolved:

Run the Update Accounts plug-in in The Financial Edge.
Exit and Sign out of The Raiser's Edge.
Add GL Distributions to each fund for the gift type missing distributions.
Manually update/repair the workstation.

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