- Log into the program as Supervisor or a user with Supervisor rights.
- In Security, double-click the user name.
- Change the password so that it meets password requirements.
Note for Raiser's Edge users:
Beginning with The Raiser's Edge 7.82, password can contain up to 50 characters.
Note for The Financial Edge or The Education Edge users:
Beginning with Version 7.77, password requirements are stated that it must be at least eight characters long and contain at least one letter and one non-alphabet character (for example, 0-9, !, @, #).
- Save the user file.
- Exit and sign out as Supervisor.
- Have the user log in.