1. Log into the program as Supervisor or a user with Supervisor rights.
  2. In Security, double-click the user name.
  3. Change the password so that it meets password requirements. 

    Note for Raiser's Edge users:
    Beginning with The Raiser's Edge 7.82, password can contain up to 50 characters.

    Note for The Financial Edge or The Education Edge users: 
    Beginning with Version 7.77, password requirements are stated that it must be at least eight characters long and contain at least one letter and one non-alphabet character (for example, 0-9, !, @, #).
     

  4. Save the user file. 
  5. Exit and sign out as Supervisor. 
  6. Have the user log in.