Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.

Download and run the Phone Format plug-in, which formats phone numbers so that they print correctly on Reports and export correctly from Export. The plug-in is compatible with The Financial Edge/ Education Edge version 7.30.445 and higher.

If Blackbaud Hosts your data, the plugin is already pre-loaded into your application. Please follow the below listed instructions to locate and run the Phone Format Plugin:

  1. Log into The Education Edge. 
  2. Click Plug-Ins from The Education Edge navigation bar. 
  3. Click Miscellaneous, Phone Format. 
  4. Mark the Run Plug-in checkbox and click Update. 
  5. Click OK once finished.
     

Note: Print and read all of the following instructions before running the plug-in.

To run the plug-in, follow these steps:

  1. Log in to the workstation as a Local Administrator. 
  2. Download PhoneFormat.exe
  3. Save PhoneFormat.exe to the local hard drive of any Financial Edge workstation. 
  4. Double-click PhoneFormat.exe. 
  5. When prompted, unzip the files into the \Financial Edge\Plugins folder on the workstation. PhoneFormat.exe is a self-extracting zip file that contains the plug-in files: PhoneFormatter.vbd, PhoneFormatter.dlll 
  6. Register PhoneFormatter.dll on the workstation
  7. Have all other users Exit and sign out of The Financial Edge. 
  8. Log into The Education Edge. 
  9. Click Plug-Ins from The Education Edge navigation bar. 
  10. Click Miscellaneous, Phone Format. 
  11. Mark the Run Plug-in checkbox and click Update. 
  12. Click OK once finished.