1. In Records, Invoices, open the invoice record.
  2.  Select File, Delete from the menu bar or from the Activity tab of the client's record, highlight the invoice, right-click and select Delete.
  3. Click Yes to the message Are you sure you want to delete this invoice?
  4. Enter the appropriate reversal date and click OK.


To reverse the invoice or specific line items as a sales return:

  1. In Records, Invoices, open the invoice record.
  2. Select Transaction, Reverse Entire Invoice from the menu bar to reverse the invoice.
  3. To reverse part of the invoice select Transaction, Reverse Portion of Invoice from the menu bar.
  4. The appropriate document is created. If reversing part of the invoice, edit the newly created return and click Save and Close.