To determine the version of your SQL server instance, follow the steps below:
1. Within The Raiser's Edge or The Financial Edge/The Education Edge, click the Help menu item then select "About [Product Name]"
2. On the About window, you will find the SQL Server version and service pack of the instance your product is connecting to (for example, "Microsoft SQL Server 2008 R2 (SP2) - 10.50.4000.0 (X64)")
To determine the SQL server service pack installed using the SQL Server Management Studio, please refer to the following Microsoft Article: How to identify the SQL Server Service Pack version and edition (Microsoft's Article ID: 321185)
Please contact the appropriate software vendor or IT professional for assistance with this process, which is beyond Blackbaud's scope of support.
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