1. Navigate to Config > Letters
  2. Click on the Letter type (Gift, Action, Membership, Constituent, Event, Appeal)
  3. Open the letter to be copied
  4. Note the name of the export listed in the Blackbaud Word Merge export field
  5. Save and close the letter
  6. Navigate to Export
  7. Open the export noted in step 4
  8. Select File, Save As
  9. Enter a name for the new export
  10. Save and close the export
  11. Add a letter in Configuration based on the newly created export