Note: Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup solution.


1. Create a new constituent query

2. Filter on Constituent Information, Nickname Blank

3. Save the query

4. Open Admin, Globally Change Records

5. Globally add the first name to the nickname field using the Query created in Step 1

6. Open Configuration, Addressee/Salutation

7. Add a new Addressee/Salutation that includes nickname