How to cancel an direct debit EFT Recurring Gift but take one final payment
Cancel a direct debit but still take one last payment in the following way:
1. Change the Instruction Details Type to Cancel and mark the Send Instructions box.
2. Leave the gift status as Active. A final payment transaction will be generated. Once this has been processed the gift automatically updates so the next time payments are generated a cancellation instruction will be generated.
Alternatively, cancel a Direct Debit without taking a final payment in the following way:
Change the gift status of the gift to Cancelled. The first time payments are generated a cancellation instruction will be generated for the gift.