This can occur to one or more FAWeb users, if only one user is affected recreate the user's security record in Education Edge by following these steps:

1. Administration>Set up System Security
2. Open security record user and change username to be something else other than original username (ex. [username]1 or XX[username])
3. Online Security tab and unmark Faculty Access for the Web
4. Save and Close
5. Create a new user with the original username/password
6. Online Security tab and mark Faculty Access for the Web and link Faculty record
7. Delete original Security record if necessary


Download and install the latest patch for Faculty Access for the Web (BB148599)