Error: This update is designed to update [Version number]. You currently have version [Version number] installed when installing the cumulative patch file

When installing a cumulative patch on a workstation, users may receive the following error if the cumulative patch is for a higher software version than what is currently installed on the computer: Error: This update is designed to update [Version number]. You currently have version [Version number] installed.

Examples:
Error: This update is designed to update 7.91.5056. You currently have version 7.91.40 installed.
Error: This update is designed to update 7.82.104. You currently have version 7.80.94 installed.

Article Number: 39877

Products:

Education_Edge_EE
Financial_Edge_FE
Raiser_s_Edge_RE

If installing the cumulative patch on the server, then you must download and install the update [The Financial Edge] [The Education Edge] [Blackbaud Student Information System] [The Raiser's Edge] first before attempting to install the patch for that update.

If installing the cumulative patch on a workstation, then update the workstation by running setup.exe from the deploy folder before attempting to install the patch for that update.

Once the update is installed, then install the cumulative patch [The Financial Edge / The Education Edge / Blackbaud Student Information System] [The Raiser's Edge].

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!

Error: This update is designed to update [Version number]. You currently have version [Version number] installed when installing the cumulative patch file

Was this article helpful?

Blackbaud Community

Chat with Support

Connect