- If one or both of the constituents are linked to nonconstituent spouses, link the constituents properly:
- In Records, click Constituents
- Open the constituent linked to a nonconstituent spouse
- Recreate the spouse relationship. Be sure to link to the spouse's constituent record rather than simply typing the spouse's name in the Last Name and First Name fields.
- Modify the mailing parameters to ensure the contact record or the organization record to which the contact is linked is excluded from the mailing
Include the contact in the mailing