This error may be caused by:
  • The database recovery mode is Full and no transaction log backups are being performed, which causes the transaction log to grow without truncation
  • The transaction log or data file growth is restricted
If your database is maintained by Hosting Services, contact Hosting Support for assistance.
  1. In SQL Server Enterprise Manager, verify the Data Files and Transaction Log are set to Automatically Grow with Unrestricted file growth
  2. Consider changing the database options from Full Recovery mode to Simple Recovery mode.

    Note: If unable to switch to Simple Recovery mode, schedule more frequent log file backups and shrink the log file after the log file backup is done. Backing up the transaction log file dumps the contents of the log file into the database file.

Performing SQL Server backups, outside of the Blackbaud Management Console (Blackbaud Management Console), is beyond our scope of support.

Refer to Microsoft's SQL Server 2000 Books Online, post a question to the Database Administrator/Technical forum, or contact a qualified technical consultant for assistance.