When sending an email from a constituent record, users may receive the error, "Error: The action associated with this email cannot be saved. Email is an inactive table entry. you must reactivate it if you wish to select it"
In The Raiser's Edge 7.7, there are multiple notepads allowed for actions. The action notepad type of Email is marked inactive.
1. Click Config, Tables 2. Select Action Notepad Types 3. Open the Email table entry and unmark the Inactive box 4. Click OK. You are now be able to send email from the Bio 1 or Org 1 tab without receiving the error.