To add the letterhead to one specific mail merge document, copy the letterhead and paste it into the merge document.
To add the letterhead for all Microsoft Word documents:
- Right-click the template located at C:\Documents and Settings\[user name]\Application Data\Microsoft\Templates\Normal.dot and select Open. (Do not double-click the file to open it.)
- Add the letterhead to this template
- Close the template
- Create the merge letter from scratch in The Raiser's Edge. The changes to the template only affect new merge documents.
NOTE: Changes to the Normal.dot template affect all Word documents, including those created outside The Raiser's Edge.
This functionality may be available as a customization. For information on purchasing a customization, contact your account manager.