1. Log into the Blackbaud Hosting Services website as an Admin user who has access to User Administration.
  2. Click the User Administration icon.
  3. In the User Administration program window, right-click on the desired user and select one of these two options:
  • Select Disable Account to disable the user account and prevent it from being used.
  • Select Enable Account to enable an account that has been disabled (Disabled account icon: Disabled Account Icon)