Try each of the following steps in order until the issue is resolved:

 
     
    • On the batch data entry grid, remove the gift information from the default row. The default row is the row at the top of the grid and is usually green. Enter the gift on the first available row under the default row and link it to a tribute.
       
    • Indicate on the tribute record that gifts can be given to the tribute
      1. In Records, click Constituents
       
      • Open the constituent record of the honor/memorial whose tribute should receive gifts
       
      • Select the Honor/Memorial tab and open the tribute
       
      • Mark the Gifts may be given to this tribute checkbox
       
      • Save and close the tribute record
       
      • Save and close the constituent record