Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.

At the Old Server:
  1. Open Store Operations Administrator
  2. Select File, Configuration from the menu bar
  3. Select the Register tab, note the Register number, and click Cancel
  4. Select File, Connect from the menu bar
  5. Click OK
  6. Select Database, Backup from the menu bar
  7. Specify a file name and save location for the backup file. Verify the backup file is on the network where it can be accessed from the new server.
  8. Click Save
  9. Exit Store Operations Administrator
  10. Shut down the old server
  11. If the dongle is attached to the old server, remove it

At the new server:

  1. Install Microsoft Retail Management System (RMS) 

    Note: In step 9 of the connecting RMS to the MSSQL Engine and creating a new database section, browse to the backup file created above instead of the sample database file.

  2. If attaching the dongle to the new server, shut down the new server, attach the dongle, and restart the server
  3. Open Store Operations Administrator
  4. Select File, Configuration from the Menu bar
  5. Select the Register tab and enter the register number noted from the old server above
  6. Click OK

At each workstation:

  1. Open Store Operations Administrator
  2. Select File, Configuration from the menu bar
  3. Select the Database tab and enter the new Server name, Database, User name and Password
  4. Click Test Connection
  5. If it connects successfully, click OK

Note: These instructions assume that the Reports, Receipt templates, and Store logo are saved on the local workstations. If they are stored on the server, then these paths must be adjusted at each workstation in Configuration on the Register, Paths and Templates tabs.