- Compose the message in a text editor such as Notepad using standard HTML coding language and save the file with a .html extension. Load the file by selecting File, Load from File. Select the .html file and click Open to load the HTML document into the NetMail message. Note: Load the HTML file itself rather than loading directly from an HTML editor (e.g. Dreamweaver).
- When the NetMail message is ready to send, select File, Submit.
- On the Submit Email screen, ensure Send as text only is not marked.
- Click Submit.
Note: If the NetMail messages still do not retain the HTML formatting, the recipients' email program is not able to process HTML. Blackbaud is unable to address this issue because it involves third-party software.