Manual database backup fails

When making a manual backup through the Blackbaud Management Console, the process may fail. The user may or may not receive an error message. This can be caused by any of the following reasons:

Backup folder name contains spaces
Drive is low on space
User doesn't have necessary rights to the folder where the backup is being saved

Article Number: 40244

Products:

Try each of the following steps until the issue is resolved:

Remove any special characters or spaces from the backup directory path and run the backup again.
Clean up space on drive being backed up to OR select another drive to back up to.
Ensure that Windows account and SYSTEM account have full control of folder.
Ensure that the backup path exists.

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