Try each of the following to resolve the issue:
 
  1. Add the rejection code and authorization code columns to the gift batch.
  2. If the EFT module is present, make sure that the EFT? field is present in the batch and that the checkbox is marked
  3. Access your payment gateway to determine if the transaction was processed. If the transaction was authorized successfully, enter the authorization code manually in the batch before committing the gifts.