Error: Total of reference fields cannot be greater than 50 - when configuring the Journal Reference in The Raiser's Edge

Occurs when configuring the Journal Reference when setting up the integration between The Raiser's Edge and The Financial Edge, users may receive the following error: 'Total of reference fields cannot be greater than 50'. The total allowable characters for the Reference section, including all fields, of General Ledger Configuration cannot exceed 50, including spaces, dashes, etc.

Article Number: 40453

Products:

Raiser_s_Edge_RE

In The Raiser's Edge, go to Config > General Ledger
On the right, in the Length column, edit the number of characters for fields. The whole column added up must be 50 or less.

For information on configuring Journal References, refer to How to define journal reference fields in The Raiser’s Edge

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