Try each of the following steps in order until the error is resolved:
  1. Log into FAWeb as the teacher experiencing this issue
  2. Hover over Gradebook and choose Enter Skill Ratings
  3. Click on Customize in the top right of the screen
  4. Confirm that all skills are included
  5. Confirm that the correct marking column is selected in the Gradebook
  6. In Registrar's Office, Records, Courses, open the course record and select the Grading tab
  7. Double click on the row for the appropriate academic year and session to open the grading information for that year
  8. Select the Skills tab near the bottom of the grading information
  9. Locate the appropriate skill and ensure the checkbox is marked for the appropriate marking column(s)
  10. Select OK, then Save and Close
  11. If the error still occurs, clear the server cache in Faculty Access for the Web