Note: Incorrect changes to registry settings can cause serious system problems that may be irreversible without reinstallation of the operating system. You must back up your registry before making any registry changes. We are not responsible for damage resulting from incorrect use of the Registry Editor.
Try each of the following steps in order until the issue is resolved:
- Attach a fresh sample database to the Blackbaud Management Console (Blackbaud Management Console):
- Download a fresh Raiser's Edge sample database or locate an existing copy if one is available
- Attach the sample database to the Blackbaud Management Console
Note: Exit and sign out of The Raiser's Edge to refresh the login screen after completing each of the steps above.