Note: Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup solution.

    • Delete enrollments for the secondary record:
      1. In Records, identify which record is the primary record (the record to keep after the merge) and which record is the secondary record.
      2. Open the secondary record and edit the first name so it is easy to recognize. For example, add the letter X after the first name or change the first name to Delete.
      3. In Scheduling, click Edit Student Schedules.
      4. Select the student that will be deleted.
      5. Click Clear on the action bar to remove all enrollments, including those for mandatory classes.

      • Delete the Student Progression Entry for the secondary record:
        1. In Records - Students, open the secondary record.
        2. Select Student, Student Progression Entry from the menu bar.
        3. Select the row of the appropriate Student Progression Entry and click Delete on the action bar.
        4. Click Yes.

        • Delete the scheduling scenarios listed in the exception report. Note: The exception report gives very specific information about the scenarios to delete, such as:
          • Chapel schedules Pre-GSS run 9/2/2005 5:20:44 pm
          • Chapel schedules Post-GSS run 9/2/2005 5:26:35 pm