Note: Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup solution.
- Delete enrollments for the secondary record:
- In Records, identify which record is the primary record (the record to keep after the merge) and which record is the secondary record.
- Open the secondary record and edit the first name so it is easy to recognize. For example, add the letter X after the first name or change the first name to Delete.
- In Scheduling, click Edit Student Schedules.
- Select the student that will be deleted.
- Click Clear on the action bar to remove all enrollments, including those for mandatory classes.
- Delete the Student Progression Entry for the secondary record:
- In Records - Students, open the secondary record.
- Select Student, Student Progression Entry from the menu bar.
- Select the row of the appropriate Student Progression Entry and click Delete on the action bar.
- Click Yes.
- Delete the scheduling scenarios listed in the exception report. Note: The exception report gives very specific information about the scenarios to delete, such as:
- Chapel schedules Pre-GSS run 9/2/2005 5:20:44 pm
- Chapel schedules Post-GSS run 9/2/2005 5:26:35 pm