The Blackbaud Hosting Services team performs regularly scheduled backups and maintenance on your hosted database. How long are backups kept in Blackbaud Hosting Services? What's the backup schedule?
Backups A transaction log backup is run every 15 minutes. A full backup is run once a week over the weekend. Blackbaud shall provide fully restorable, client data backups in accordance with the following:
Nightly: Retained on-site for 1 week Weekly: Retained off-site for 4 weeks Monthly: Retained off-site for 6 months (Monthly backups are taken on the last weekend of the month)
Service Level Agreement: Client may request a copy of a backup by creating a case with Support. Backups sent to client shall be limited to one per month. Data backups stored off-site will be made available within five (5) days of the date of the retrieval request to Hosting Support.