Error: [Individual Name] has billing information present and cannot be converted to an Applicant.  Please convert to a Student or remove the billing information when converting an individual into an applicant record

Error: [Individual Name] has billing information present and cannot be converted to an Applicant.  Please convert to a Student or remove the billing information.

  1. In Student Billing, Records, click Individuals.
  2. Open the individual record listed in the error.
  3. Select the Attributes tab.
  4. Delete all attributes from this tab.

OR

  1. Convert the individual record into a student record in Student Billing. Note: This will retain all related billing information.
  2. Create an applicant record in Admission's Office for the student.
  3. Merge the applicant record with the Student Billing student record.

Environment

 Duplicated in version 7.51.48

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