Try each of the following steps in order until the issue is resolved:

  • If the field is not needed:
    1. Select the field on the Output tab of the export
    2. Click Remove Field
  • If the field is needed:
    1. Select the field on the Output tab of the export
    2. Click Edit merge document
    3. In the body of the merge document, delete the merge field
    4. Re-insert the correct field: 
      • From the menu bar in the Word document, go to Tools> Insert Raiser's Edge field
      • Re-select the field from the list
  • If the merge field is an attribute description that contains a colon(:) or hyphen(-), open the record with that attribute and delete the colon/hyphen