1. Check to see if your operating system is compatible with the version of The Raiser's Edge installed.
    For Windows 7, compatibility, see Knowledgebase Solution BB590696 or refer to our System Requirements to find the latest information on the operating systems that are supported. 
  2. Update/Repair the workstation.   
  3. Uninstall and reinstall The Raiser's Edge 7 on the workstation.