Blackbaud Hosting Services offers two methods to configure Microsoft Outlook Integration. Click the link for one of these methods to view configuration instructions:

  • SMTP Relay: With this option, users are able to send emails out of the application, and save those emails as actions. SMTP Relay does not allow access to personal Outlook contacts, emails, and calendars.
  • Outlook Anywhere (RPC over HTTPS): With this option, users will have full integration features as they will have access to their personal profile, emails, contacts, and calendars.  Users are also able to send emails and save them as actions.
Note: If your data is located in the Blackbaud SKY environment, this will specifically use SMTP Relay functionality only and is automatically configured for all users.